How to Fix Microsoft Office “Cannot Verify License” Error Message?

Actually, this Cannot Verify License is a known and common issue with the Microsoft Office 2013 and 2016. Sometimes, when the user opens the Microsoft Outlook 2013 or 2016 on Windows 7 or Windows 10, and the program opens on your screen but shows an error message which says; Microsoft Office cannot verify the license for this product. You should repair the Office program by using the Control Panel.

Generally, this error occurs if any user has previously run the program compatibility wizard for a program part of the Microsoft Office package and also set the option to easily run the program in compatibility mode by going forward on it.

Below we discuss complete stepwise guide to fix the Microsoft Office “Cannot Verify License” error message. The process is simple and can be understood by anyone. The steps are discussed below.

Steps to Fix Microsoft Office “Cannot Verify License” Error Message

Before starting the process, we recommend you that follow the below-given steps in a proper or given sequence to avoid errors, and it will also take less time and fewer efforts. Here how to it.

Change Time & Reactivate it

To fix this issue, you should set the system time back to the date of the original install of the Microsoft issue, then re-enter the product key, activate the product, and again change the time to the current date. So after changing the time on your system, now you can enter the product key by opening the Control Panel, then Programs and Features.

  1. First, Click on the Microsoft Office.
  2. Then, click on the Change button.
  3. Now, check the radio button appears next to the Enter Product Key.
  4. After that, click on the Next tab.
  5. Now, search out the Microsoft Office Product key, usually available on the packaging.
  6. Then, type it into the box appears on your screen.

After completing the process, now you can open any program in Microsoft Office and also do the activation. If it is successfully activated, then you can change the time back to the current date and time. It should stay activated after restarting the system.

Steve Rogers is a Microsoft Office expert and has been working in the technical industry since 2002. As a technical expert, Steve Rogers has written technical blogs, manuals, white papers, and reviews for many websites such as

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